Mark was very pleasant, easy to work with and handled our plumbing issues without any drama. We were grateful for his professionalism and knowledge
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
A.J and his helper were great. Clean professional work, friendly service.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Pablo was very professional and communicated very well to me the problem.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Carl is a highly competent technician. He quickly identified an installation fault on my toilet that others have not been able to. He is very good at explaining things, highly knowledgeable and courteous. The rate is fair for the service provided. I would definitely request Carl again for future plumbing work.
Overall Experience
Quality
Price
Convenience
Lin obviously knows plumbing and I would be completely comfortable having him do my project.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Courteous, professional Very detail with explanation love the photos of the work completed, will truly continue using & recommend
Overall Experience
Quality
Price
Convenience
Job details: Install two bathroom faucets in guest house. Install wall mounted bathroom faucet in main house. Water was restored. Everything was tested. Everything is operational. *customer is ordering the new shower valve to install in the guest house once to the shower valve arrives technician will come back to the home to install it*
This invoice was to perform a leak detection service and change to three-quarter inch emergency. Stop valves on the exterior of the three Plex.. During my leak detection service as per video and pictures taken, there is no leak from the meter to the house because the pressure was holding right at 60 pounds for over 15 minutes. When I opened up and pressurize the units, the pressure substantially dropped during my investigation. I came across two toilets one in unit one and one in unit three that were consistently running at full pressure due to the fill valve and toilet flapper needed to be replaced.. I presented estimate to customer to replace these toilets and unit one and unit three and customer declined said he was going to have a handyman do it per recorded conversation. I came across a quarter inch main line coming out of the back of the soffit that was squirting water and during my investigation unit three tenant stated that he had a filtration system and there is no attic acces
Technician was called out to the customers home today because she would like her wall-mounted faucet that she recently purchased installed along with two additional widespread faucets located in the guest house. Customer also purchased a shower cartridge and trim kit for the guest house master bathroom. Unfortunately, the trim kit did not fit. Neither did the cartridge. Technician inform customer that he would have to replace the shower valve system behind the wall. In order to do so technician will have to remove the water heater. Customer will order parts for the shower valve and technician will come back on a later date to do the installation.
Upon arrival customer wanted us to install a main water shut off after meter. We had sold estimate for $700.00 and when we dug into ground around meter box, job had a lot more obstacles and we are unable to do the work for this price. Customer did not want to proceed at this time. Estimate provided for proper repair.
Upon arrival to the location, I met with homeowner Cody who showed me inside and guided me outback. He stated he has a hose in he tried messing with and it started leaking. It’s been leaking for a couple weeks, Cody has been at the home for about 5 years, the water heater is under 10 years and there’s a functioning ball valve at the main. Cody did mentioned if I could look at one of his toilets which he stated it just keeps filling. When I took a look, I recommended an entire rebuild, due to the bolts also being worn out. Furthermore, I got back with some options and went over them with Cody. He ultimately decided on just getting hose bib fixed. In addition, I shut the water off and began chipping around the bib. As I started exposing the pipe, the leak got bigger. Once pipe was exposed I had to cut back to get a good section to solder onto. Hence, I made the necessary connections and tested for any leaks before applying cement. In conclusion, I showed Cody the work and all is working
38 gallon 3800 watt BarrTerracepm@langmanagement.com send COI to office Swapped out all 38 gallon 3800 W heater replaced with a new 38 gallon 3800 W heater hardwire with a switch for power. hard piped TMP with copper. Customer became a john the plumber member. Checked operation and fully functional.
Upon arrival, the customers location saw the issue a hand, bad flapper had a 2 inch flapper on a 3 inch overfill valve as well as the fill valve and angle stop are bad and when you turn off the water at the emergency stop you hear a big bang so provided customer with estimate for minor rebuild angle stop and supply hose and a hammer arrestor. Customer agreed to estimate over the phone And checked operation and fully functional .
Upon arrival, customer showed me bathroom faucet and he ordered for me to install Gave customer option to install owner supplied faucet customer agreed At this time, owner supplied faucet is installed No warranty on owner supplied parts
Upon arrival, customer showed me water heater that he needed replaced. Also a bathroom faucet he needed replaced. Customer is ordering bathroom faucet. Will call back for install next week. Gave customer option to install new 80 gallon water heater Customer agreed at this time everything is installed Customer has 6 year warranty on water heater. Emergency shut off for heater One year warranty Expansion tank One year warranty
Arrived at customers home, we diagnosed heater, and turned out to be faulty, temperature was inconsistent. Upper and lower elements and both thermostats were changed. Heater is back to working properly customer is satisfied.
Customer call John the plumber out today because she has a few things that she needs done in the home. One being replacing a wall-mounted lavatory faucet with one that she purchased the other will be replacing a shower valve in the guest house. Technician will provide the customer with a few options. Job details: Technician replaced pop-up drain in guest house bathroom. Customer is going to order the new wall mounted faucet valve and call us back sometime next week to install it.
This option includes the follwing Two new angle stop shutoffs under sink One under sink trap assembly installation This option includes the following
Upon arrival to the location, I met with homeowner William who showed me inside the home and mentioned he has this toilet that isn’t filling correctly. I took a look and did realized it was defective. Moreover, I recommended he change the guys entirely as they were also worn and could cause future issues. William got his water heater replaced a few years ago and his main valve. In addition, I got back with a couple options, William decided to go with just getting minor tank rebuild. Hence, I got what was needed and made the necessary repairs. I turned the shut off valve back on to assure all was working accordingly, and all is well with no leaks. Minor Toilet Rebuild. REBUILD OF FLAPPER AND FILL VALVE HELPS PREVENT LEAKS, MAY IMPROVE FLUSHING, AND WILL LOWER WATER CONSUMPTION IF TOILET IS RUNNING OR TURNING ON AND OFF PERIODICALLY.
Leak search in wall behimd water heater Ball valve replacement for main water line 28 gal low 3500 water heater
Customer had low flow on master bathroom faucet. Advised customer to have faucet replaced. Customer said faucet was under warranty and will have the company send faucet out for free at which point they will reach out to us so that we may handle the installation.